All orders are shipped from our Australian warehouse via DHL EXPRESS. Shipping charges will be calculated and estimated time frames given at checkout depending on your zone. All orders are fully tracked and require a signature on delivery.
|NORTH AMERICA||2-5 days||$15 / free over $180|
|ASIA PACIFIC||2-4 days||
$15 / free over $180
|UNITED KINGDOM||3-6 days||
$20 / free over $200
$20 / free over $200
|NEW ZEALAND||2-4 days||
$12 / free over $180
|REST OF WORLD||3-8 days||Calculated at checkout|
Delivery time estimates are based on business days and are between metropolitan areas of major cities. The timeframes we have provided are not inclusive of any delays that may occur through customs processing, which are out of our control.
Any customs fees or taxes that may be associated with your purchase from Somerfield Swim are the responsibility of the customer. Customs charges and taxes differ from country to country and from state to state. It is suggested you contact your local customs department if you are unsure if any taxes or fees are relevant to you. If you have any questions regarding this, please contact our customer care team at firstname.lastname@example.org.
All parcels require a signature on delivery from DHL. If you are not home to receive your package and cannot organise an alternative address or pick up, your parcel will be returned to us incurring a $25.00 fee. The fee involved in returning an item to Somerfield Swim will not be covered or reimbursed by us and is the customers sole responsibility.
If you choose to reject or refuse delivery for any reason, there will be a $25.00 return fee deducted from your refund to cover return shipping due to your refusal. The fee involved in returning an item to Somerfield Swim will not be covered or reimbursed by us and is the customers sole responsibility.
All orders placed on a business day before 1pm (AEST) are shipped that same day. Please note: This excludes weekends and Australian public holidays. The cost of shipping your order is non-refundable.
Somerfield Swim holds no responsibility for lost or stolen parcels or parcels delayed in transit.
For shipping within Australia, please visit our Australian store somerfieldswim.com.au or contact customer service email@example.com.